The answer is simple. We sell top-quality furniture at incredibly low prices. We start by cutting our middleman costs. Using our internationally acclaimed in-house design team, we create the look without paying expensive design fees. Then, by adhering to some of the most efficient production standards in the world, we are able to maximize productivity and minimize waste - generating additional savings for you.
By having limited warehouse space at our HomeStores, we greatly reduce the added expenses of space and inventory. Finally, all orders are filled from strategically located regional warehouses and are serviced by our own fleet of trucks - the largest in the industry.
Each of these individual savings greatly reduce our costs so we can lower yours in the form of AshleyDirect Pricing. Once you shop with us, you'll see what makes Ashley Furniture the #1 selling furniture brand in North America, as well as the best furniture values.
Q: How can I find out which stores carry a specific item?
Ashley HomeStores and dealers are independently owned and operated. We do not have access to their inventory.
The Ashley Furniture Where To Shop tool will help you find the nearest Ashley Furniture HomeStore or dealer.
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Q: Can I get an Ashley Furniture catalog?
Unfortunately, we do not have catalogs or brochures that can be sent directly to consumers. Our catalogs are available for viewing at authorized Ashley Furniture HomeStores and dealers.
The Ashley Furniture Where To Shop tool will help you find the nearest Ashley Furniture HomeStore or dealer.
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Q: How can I get a refund or exchange my furniture?
Each authorized Ashley Furniture HomeStore and dealer is independently owned and operated. Each store sets their own policies regarding returns and exchanges. Please contact the store where you purchased your furniture.
The Ashley Furniture Where To Shop tool will help you find the nearest Ashley Furniture HomeStore or dealer.
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Q: Can I buy factory direct?
Unfortunately, we do not sell directly to the general public. We sell to authorized Ashley Furniture HomeStores and dealers.
The Ashley Furniture Where To Shop tool will help you find the nearest Ashley Furniture HomeStore or dealer.
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Q: Do you have financing plans?
Each authorized Ashley Furniture HomeStore or dealer is independently owned and operated, therefore, stores may offer a variety of financing options. We do not offer financing directly to consumers from the Ashley corporation.
The Ashley Furniture Where To Shop tool will help you find the nearest Ashley Furniture HomeStore or dealer.
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Q: How should I clean my upholstery?
Our upholstery products have a tag located under one of the seat cushions or under the unit itself. The tag shows a universal cleaning code. Click here for an explanation of the codes.
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Q: Do you take custom orders?
Due to the large quantity of furniture we produce, we do not take custom orders. However, we do have a wide variety of styles in our dynamic product line. To find a style that will complement your home, you may want to visit a local Ashley HomeStore or dealer.
The Ashley Furniture Where To Shop tool will help you find the nearest Ashley Furniture HomeStore or dealer.
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Q: Can I buy an extra table leaf?
We cannot sell a table leaf separately from the table. Each leaf is cut when the table is made; therefore additional leaves are not available.
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Q: What is the difference between King size and California King size beds?
California King size is 4"" longer and 4"" narrower than King size.
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Q: Is everything Ashley makes shown on the website?
The ashleyfurniture.com website is designed to showcase a wide variety of our dynamic product line. The site does not feature every style. You may want to visit your nearest Ashley Furniture HomeStore or authorized dealer to view more furniture or to browse through their full color catalog.
The Ashley Furniture Where To Shop tool will help you find the nearest Ashley Furniture HomeStore or dealer.
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Q: Is Ashley Furniture listed on the NY Stock Exchange? Can I buy Ashley stock?
Ashley Furniture is a privately owned company. Therefore, you cannot purchase Ashley stock.
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Q: How can I apply for a job at Ashley Furniture?
Click here for information regarding current job openings at Ashley Furniture Industries, Inc. You may also submit an online application.
If you are interested in employment at an Ashley Furniture HomeStore, please contact the individual store.
The Ashley Furniture Where To Shop tool will help you find the nearest Ashley Furniture HomeStore or dealer.
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Q: What is DuraPella®?
DuraPella® is a high-tech fabric that is a breakthrough in comfort. DuraPella® consists of 100% MicroDenier Polyester Suede, which gives you the subtle look and elegant feel of suede, yet is durable and stain-resistant... the best of both worlds! Everyday spills like coffee, wine and even ball point pen are cleaned easily and effectively with a mixture of low PH balance liquid soap and water. You can enjoy luxury in everyday living with DuraPella®!
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Q: Is there a way to touch up the finish on my furniture?
Touch up crayons and markers are available at local hardware and home improvement stores in a variety of color packs. These types of crayons and markers that are made especially for furniture work well in touching up most flaws.
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Q: Does Ashley Furniture employ accounts receivable people who work from home over the Internet?
No and never has used this method to collect accounts receivable.
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Q: Does Ashley Furniture require employees to cash checks received from customers or clients?
No, Ashley's invoices clearly state where payments are to be sent. They are never sent to a home address.
Q: Does Ashley Furniture charge a job application fee?
No.
Q: Does Ashley Furniture use mass email to solicit employment?
No. Applications are taken in person at Ashley facilities, on line on the Ashleyfurniture.com web site, on other employment sites, by mail, or via email.
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